Browser Crashed or Crashes

⌘K
  1. Home
  2. Common Problems
  3. Other Problems
  4. Browser Crashed or Crashes

Browser Crashed or Crashes

If you are experiencing browser crashing, we need to see a system report “with logging enabled” in order to diagnose the reason.

However, because logging is disabled by default, it’s a two-step process:

Please do this part now
1. Click Menu–>Settings–>Advanced–>System–>Enable Logging
2. There you will see a switch to turn on Logging. Please turn it on.

Then, after the next crash
3. Now just use the browser normally. If you have a crash, then the logger will track a specific cause. 
4. After the crash, re-open the browser immediately, go to Menu–>Report an issue. 
5. Send is a report and be sure to keep the system information box checked so we will get the crash report. 

Have something to add? Submit a report Search again

You have to be logged in.

How can we help?