Troubleshooting – Insomniac Browser

Logging In

Logging into the browser, you need to keep just a couple of things in mind: Each user needs their own account, with it’s own username and own email address. It can be created by the individual or by someone who purchases a license for them. Make sure you log in with your username, not your…

I Keep Getting Logged Out of the Browser

If you are randomly being asked to log in to the browser during your session, there are three possible causes. 1. Someone else is using the same username as you at the same time. This is the most common reason. Make sure everyone on your team has their own username or you will log each…