• 90% of the questions we receive have already been answered in the support portal. Please check there first.
• Support hours are Monday through Friday, 10-4 MST. The more detailed your information, the faster we can get you an answer.
• All account questions (price, renewal dates, past invoices, etc) are in your account page under the Subscriptions and order history tabs. Please check there first.

We support the following topics

• Issues with browser and extension installation.
• Account issues like subscriptions, upgrades, managing your account and licenses.
• Issues with our extensions.
• Questions about how to best achieve multi-session browsing.

We do not support the following topics

• Any questions about how to organize or run your business or industry practices.
• Issues that you are having with your computer that do not relate to the browser including products you've purchased from other companies.
• Any questions related to specific web sites.
• Any questions designed to circumvent security measures or purchasing limits on any web sites.
• Any questions designed to abuse the browser for illegal purposes.