Jun 15 2010

New Version Smooths Out Insomniac Experience

Posted by admin in Blog

After the initial launch of the Insomniac Browser, we had a lot of new feature requests from our users that we thought were great additions and dug in on them immediately. As a result, though, we let the framework suffer a little bit. As a result, many users were having a great experience, but others were barely getting off the ground.

Well, we’ve taken a major step to fix that.

Over the past few months we have had a freeze on new features and have been working on fixing our framework so we could eliminate the problems you have brought to our attention, including:

  • Browser Freezes
  • Install/Uninstall Issues
  • Update Issues
  • “Find Tickets” Buttons
  • Javascript Errors
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    In addition, and most importantly, we have implemented a more mature error reporting framework that lets you report issues directly to our developers when they happen so we can nip any new issues in the bud as soon as possible. You will see it after you update in the upper right hand corner of the browser. No software exists without occasional glitches, but once you get the new version installed, if you experience ANY errors with Insomniac, you can choose to send us an error report which will give us critical system information that we can use to help troubleshoot your specific problem. Your report will go directly to our developers so we can get to work on fixing it immediately.

    This is no small announcement because it means that now, you not only get the great functionality of the Insomniac Browser, but you also get better reliability, availability and response time and you will be able to run the browser on any Mac or PC system.

    This is a major step that we have taken to improve our product and help you with your business goals. Now that this stage of development has been completed, we will start planning for the next round of development, so, as always, please let us know if there is anything we can do to make it easier for you to use Insomniac to meet those goals.

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