Find answers to common asked questions here.

Subscribing And Getting Started

  1. How Do I Subscribe to the Browser?
  2. How Many Licenses Do I Need? Can I Use the Browser on Multiple Computers?
  3. How Do I Purchase Licenses in Groups Other than 1, 2 or 5?
  4. How Do I Download the Browser
  5. How Do I Activate My Browser?

Downloading and Updating the Browser

  1. I Downloaded the Browser But It Says Some Pages Are Blocked. What's Up With That?
  2. My Browser Ran Updates, Then Closed and Will Not Reopen. What Can I do?
  3. I am Getting an Error that Says Something About QTCore4.dll. What Do I Do?
  4. I Can't Get Java, Flash or Anything else to Work in Insomniac but it Works in Other Browsers

Managing Your Subscription

  1. How do I Upgrade to Add More Licenses?
  2. How Do I Cancel My Subscription?
  3. How Do I Switch My License to Another Computer?

Basic Browser Functionality

  1. How Do I Open Multiple Tabs of the Same Web Page?
  2. Can I Refresh All Tabs at Once?
  3. Why Does The Browser 'Slow Down' When I Click the Refresh All Button?
  4. What Are the Back Two and Back Three Buttons For?
  5. How Do I Save Favorites?
  6. How do I Integrate Roboform?
  7. How do I download TicketFast tickets and other PDFs in Insomniac
  8. Why Am I Getting a White Screen When I Duplicate Tabs Quickly?

Advanced Browser Functionality

  1. How Do I Set Insomniac to Use a Proxy Service?
  2. What's the Best Proxy Service to Use?
  3. I Need Help Setting Up a Proxy On My Computer.
  4. How Do I Get Around Ticketmaster Blocking My IP Address?

Trouble Shooting

  1. The Browser is Not Letting Me Login
  2. I Keep Getting Logged Out of the Browser
  3. I Am Having Trouble Adding Sub-licensees to My Multi-User Account

Trial User FAQ

  1. How Do I Get a Trial of Insomniac Browser?
  2. What Happens at the End Of My Trial?
  3. My Trial is Ending, But I Need More than One License

If your question was not answered above, please contact us here. We will respond to your inquiry as soon as possible.