Browser Update Alert

We are releasing an update tonight that has some back end improvements and includes a software registration process. The registration will take you less than a minute, but you might want to make sure you open the browser well before your Saturday a.m. onsales so you don’t get caught off guard at sale time.

Ticketmaster Errors Befuddle Users of All Browsers

We have received some reports lately of Ticketmaster errors that say the user’s time limit has been exceeded even when they have just entered the CAPTCHA word.

User reports were generally followed by a request for us to fix the problem. We jumped on it right away and were unable to replicate the error, so we headed over to PresaleToday to ask users if they were experiencing this problem in browsers other than Insomniac. We confirmed that it was happening in FireFox and Internet Explorer as well.

So the good news is, it is not an Insomniac problem. The bad news is we can’t fix. We’ll just have to wait for Ticketmaster to get a handle on it.

Still, we’d like to thank the users that took the time to let us know. It is our goal to keep Insomniac functioning at a high level and we rely on you to let us know if something seems off.

IF YOU EVER HAVE ANY PROBLEMS (OR FEATURE REQUESTS) YOU CAN LET OUR ENTIRE DEVELOPMENT TEAM KNOW BY CLICKING THE EMAIL ICON (IT’S AN ENVELOPE) AND SENDING US A REPORT. We’ve made this process super simple so you can easily help us help you with problems. Please use it as much as you want.

Insomniac Partners with PresaleToday for Integrated Chat

We have partnered with PresaleToday to allow users of Insomniac to get a remote version of their chat box – including both private chats and PresaleToday public chats – right in the Browser. This release will happen today. To use it, all you have to do is click the chat icon near the upper right hand corner of the browser, enter your PresaleToday username and you will get a portable, detachable version of the chat. Now you can talk tickets from your browser even when you are not on the PresaleToday page.

PresaleToday has hundreds of ticket seller members so you can get opinions on tickets as you pull them, chat about the hottest events or just jaw about the latest news going on in the ticket industry, right from your ticketing browser. You will have access to all of the same functionality you would have on the PresaleToday site, including colored messages so you know which ones are coming from which of your groups, the ability to show or hide certain groups, and the ability to respond to any of your messages.

We hope you like it.

New Version Smooths Out Insomniac Experience

After the initial launch of the Insomniac Browser, we had a lot of new feature requests from our users that we thought were great additions and dug in on them immediately. As a result, though, we let the framework suffer a little bit. As a result, many users were having a great experience, but others were barely getting off the ground.

Well, we’ve taken a major step to fix that.

Over the past few months we have had a freeze on new features and have been working on fixing our framework so we could eliminate the problems you have brought to our attention, including:

  • Browser Freezes
  • Install/Uninstall Issues
  • Update Issues
  • “Find Tickets” Buttons
  • Javascript Errors
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    In addition, and most importantly, we have implemented a more mature error reporting framework that lets you report issues directly to our developers when they happen so we can nip any new issues in the bud as soon as possible. You will see it after you update in the upper right hand corner of the browser. No software exists without occasional glitches, but once you get the new version installed, if you experience ANY errors with Insomniac, you can choose to send us an error report which will give us critical system information that we can use to help troubleshoot your specific problem. Your report will go directly to our developers so we can get to work on fixing it immediately.

    This is no small announcement because it means that now, you not only get the great functionality of the Insomniac Browser, but you also get better reliability, availability and response time and you will be able to run the browser on any Mac or PC system.

    This is a major step that we have taken to improve our product and help you with your business goals. Now that this stage of development has been completed, we will start planning for the next round of development, so, as always, please let us know if there is anything we can do to make it easier for you to use Insomniac to meet those goals.

Presale Tickets and Insomniac – A Concert Goers Dream

One of the ways people are using the Insomniac Browser is to buy concert tickets online. There is a cadre of other sites online that help you do the same thing.

The main purpose of these sites is to collect presale passwords that can be used to purchase tickets for concerts – and other events – online before the real onsale. You need to know a secret password to access these presales and the sites that list them do a pretty good job of collecting them from all over the internet.

Some of the popular free presale password sites are

PresaleToday
MyPresale
WiseGuy
Going2theShow
TicketCrush

Combine these with Insomniac’s ability to let you see multiple sets of tickets at once and your seats will get better and better.

New Release Includes EZ-Search

We have a new release that is just about ready. The new release fixes the Captcha bug for ticket sales that happen on TicketHorse, 507Tixx.com, Wachovia Center and other Evenue venues.

Additionally, we have added search to the browser. Now, if you enter a search term into the URL bar, you will see search results from the internet at large. There is also a “Presale Passwords” tab, so with one click you get a selection of presale password sites that will help you get the passwords you need.

Why Broker 2.0 Is Dead

For a couple of years now, Broker 2.0 has been a popular tool used by people wishing to make ticket purchases online. Many ticket brokers actually considered Broker 2.0 to be an “indespensible” piece of software. Ok – but the never made improvements.

You know this industry moves faster than a stale company can handle. You know there is competition and that you have to stay ahead of the curve. You know you want software that will save you time, money and the boring mundane tasks that plague you every day. And you know Broker 2.0 didn’t bother to stand up to the challenge.

Enter Insomniac Browser. Insomniac is your progressive solution. We are in active development and have the best tools available of any legal browser out there. When Broker 2.0 decides to rest on it’s laurels, we give you exactly what you want.

Let’s talk features. Use the chart below to see how Insomniac matches up to Broker 2.0 and make the switch today.

Feature Insomniac Broker 2.0
Reload All Yes Yes
Back Back Yes Yes
Back Back works any time Yes No
Back Back Back Yes No
Custom Keyboard shortcuts Yes No
Add new browser tabs on the fly Yes No
Multiple sessions without cookie conflicts in one window Yes No
Suppress annoying security warnings Yes No
Works on PC and Mac Yes No
Drag and drop favorites links Yes No
Roboform Support Yes No
Duplicate your tabs on the fly Yes No
Assign passwords to every page Yes No
View status of 100s of VWR windows at once Yes No
Print your receipts directly from browser Yes No
Makes you decide number of sessions at startup No Yes
Makes you find and enter exact URLs at start No Yes
Makes a complete mess of your computer screen No yes

This is not a complicated decision. Step up your game and make the switch now…to Insomniac.

Drag and Drop Favorites and Roboform Integration for Insomniac

We’ve already shown you “Pasties” from Insomniac 0.2.2 and now we have two more features to show you. The latest version of the browser allows you to drag and drop your favorite links into the favorites bar and provides a mechanism for integrating Roboform Online, a product Roboform Toolbar users are going to love. Have a look at the video demonstration to see how to install it.

CenturyView Released for Insomniac Browser

CenturyView was released today for the Insomniac Browser. Insomniac allows you to easily run 300 or more sessions of the same web site in one browser window. Now CenturyView allows you to see all of those tabs at once. It is the easiest way to manage hundreds of tabs. Watch the demo here:

Insomniac Beats the Virtual Waiting Room

We always want to be able to test our browsers capabilities so on Saturday January 30, we ran an experiment. We wanted to see how many browsing sessions we could maintain on one computer without using a virtual desktop. We went to a web site where we knew pages would refresh every 15 seconds and where we knew we could see a countdown to test whether or not everything was running smoothly – a “virtual waiting room”, if you will. How did Insomniac Browser do in this virtual waiting room site?

Well, before we tell you, we want to point out that to really test our browser’s power, we intentionally used the worst computer we could find. It was an old HP Pavilion a710n that

  • is 7 years old
  • has about 80 programs installed including several databases and web servers
  • weighs in at a mere 512 MB of memory
  • has a puny single core 3100 AMD Athalon processor.

If you have purchased ANY computer, even bottom of the line, in the past 3-4 years, you could blow this thing out of the water. Especially if you have a multi-core processor.

So, with the deck stacked against us, we ran as many virtual waiting room tabs as we could. We had great performance through 100 tabs. Great performance through 200. We even had great performance through 300 tabs. It was right around the 300 tab mark where we started having some slow downs. But these only occurred while we were actually toggling back and forth between windows. When we just let the browser do its work, the 15 second countdowns were smooth and refreshed on beat.

So, exactly how many tabs can we run? It’s a bit like the Tootsie Pop question. We don’t know because we had so many windows getting us through the virtual waiting room that we didn’t bother trying to get over the 300 window mark. We estimate that you would be likely to get many more than 300 especially if you have a dual core processor. We have not done testing on a better machine, but 300 tabs sure beats any results we have been able to produce without the Insomniac Browser and without using virtual desk tops. If you like to use virtual desk tops, that’s ok too. Run Insomniac on all of them. If you run six, for example, you could easily run 1800 tabs at once.

Insomniac Browser is completely free, so you can test it as much as you want. Let us know how many windows you were able to run!